Everything in my store is digital. This means nothing will be shipped. If you provided an email address, you will receive a link to download your files. If you did not provide a valid email address, you need to contact me to receive your files.
If you placed an order, but did not receive a confirmation email, you probably did not provide a valid email address. Orders are fulfilled automatically, meaning, my software send you an email with the download link automatically. If you did not receive a link, you did not provide a valid email address. Please check your order confirmation page.
Orders are rarely cancelled. However, if your order gets cancelled, it is most likely due to your credit card receiving a fraud alert on my end. Please check your credit card, or enter a new credit card number to proceed with your order.